Shipping Policy
1. Shipping Process
Orders are usually shipped within 7 business days after confirmation.
Once shipped, you will receive an email with the tracking number.
2. Shipping Methods
We mainly use the following carriers:
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FedEx International Priority
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DHL Express
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Japan Post (EMS or Registered Airmail)
Available options will be displayed at checkout.
All shipments include a tracking number.
3. Shipping Fees
Shipping fees are automatically calculated at checkout.
4. Customs & Import Taxes
Product prices do not include customs duties, import taxes, or VAT.
These charges are determined by the customs office in your country and must be paid by the customer.
They may be billed directly by the shipping carrier upon delivery.
If a package is returned due to unpaid taxes, shipping and return costs are non-refundable.
5. Returns & Reshipment
Damage or loss during transit will be covered within the carrier’s compensation policy.
If a package is returned due to incorrect address or refusal of delivery, reshipment will require an additional shipping fee.
6. Important Notes
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For high-value items, we recommend insured shipping.
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Some products cannot be shipped to certain countries or regions due to restrictions.